FAQs

General Questions

Our minimum is 200 for Crutch Cards *Note that a 200 qty order cannot be split into multiple designs.

A digital proof serves as the final opportunity to review and ensure the accurate representation of your design before printing, allowing you to verify text and information for precision. Elements will be printed as they appear on the digital proof. Please check your digital proof carefully.

Design & Printing

Production begins after your approval of the digital proof AND your payment has been made. The turnaround time begins following those two conditions being met. Our turnaround time is 3-8 business days. *Shipping is not included in the quoted timeframe and is dependent on your location.

Our printing process prefers .ai, .pdf, and .eps file formats, although .psd, .png, and .jpg are also acceptable. For optimal print quality, we recommend submitting .ai or .pdf format files. Unacceptable formats include .DOC, .BMP, .WebP, and PowerPoint files.

That's no problem! Our team of highly skilled graphic designers are here to help make your vision a reality. Contact us today to get started! 

You can reach us for all your design needs at design@crutchcards.com We typically respond within 24 hours. We would be happy to discuss our products with you and come to an awesome design together!

White is the default color of our paper, it is simply recognized as the absence of any ink. Designs without any color will show the paper’s white as the background.

RGB (Red, Green, Blue) is used in digital displays, while CMYK (Cyan, Magenta, Yellow, Black) is used for printing. The distinction is crucial as RGB can create colors that may not be accurately reproduced in print. Converting images from RGB to CMYK ensures better color consistency in printed materials.

In short, printers and monitors produce colors differently. Monitors use the RGB (Red, Green, Blue) color model, which usually supports a wider spectrum of colors. Professional printers use the CMYK (Cyan, Magenta, Yellow, Black) color model, which can reproduce most — but not all — of the colors in the RGB color model. CMYK generally matches 85–90% of the colors in the RGB model.

When a color is selected from the RGB model that is out of the range of the CMYK model, most graphic design applications convert colors from RGB to CMYK with the closest colors that will match and print on a printing press. Programs like Adobe Photoshop will allow you to choose which color will be replaced, other programs may not.

Because ink and toner mediums differ, the printed piece may have a slightly different result. Even though both types of printing use CMYK, the rasterization processes are different, which causes color variations. In addition, if the file contains RGB elements, the different methods will produce varying results.

Sales

Contact our customer service team at sales@crutchcards.com. We typically respond within 24 hours.

Yes. We offer discounts on orders larger than 9000 qty. For a quote on your order contact sales@crutchcards.com.

Shipping

The delivery time for your order is determined when you make your purchase and select a shipping option. Most smaller orders take between 1-5 days to ship domestically.

*NOTE: Shipping begins when the item leaves our Crutch Card facility. Follow your tracking information to learn more.